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Before You Hire a Website Designer: Here are 10 Important Factors you Must Consider

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We often get questions from executives or business leaders on how much it costs to build a website, and the challenge with that is simply that it’s the wrong way to start this conversation. If you are planning to launch a new business website or revitalize an existing one to deliver better results for your business or organization and you want to hire a website designer to do this, there are some things you need to lock down first.

This series has been created to help you approach this process with structure and clarity and also ensure that you are adequately prepared and able to maximize your collaboration with the website designer or agency hired to bring your vision to life.

This is the last part of the series. In the first part, we covered 5 Things you need to have prepared before contacting a Website Designer or Agency.

Here, we will dive into how to ensure success for your website by choosing the right website designer or agency to partner with.


As businesses of all sizes continue to prioritize their online presence in these times, the role of a design agency has become increasingly vital in shaping the success of a website.

The right design agency can elevate your brand, improve user experience, and drive conversions.

However, all design agencies aren’t structured equally, so choosing the right partner will significantly impact the outcome of your website. 

Here are 10 key factors that guarantee success for your website when hiring a design agency:

1. Expertise and Experience

An essential factor in the success of your website is the expertise and experience of the design agency you choose.

It’s important to be on the lookout for a design agency that has a proven track record of delivering high-quality, impactful designs.

Also, experience in a diverse range of industries, and the ability to showcase a portfolio of successful projects are good indicators of a design agency’s capacity to meet your specific needs and goals.

To find various design agencies, you could check out leading marketplaces for meeting and hiring business service providers.

We strongly recommend Clutch, you can check here.

2. Understanding of User Experience (UX) and Conversion Optimization

The user experience is a critical aspect of a successful website. A reputable design agency should demonstrate a deep understanding of UX principles and strategies for conversion optimization.

They should focus on creating intuitive, user-friendly interfaces that guide visitors towards desired actions, ultimately leading to higher conversion rates.

At Urban Effect Media, we have carefully mastered these principles and are able to bring that onboard to every project we collaborate to build.

3. Collaborative Approach

Success in a website design process often comes from effective collaboration between the client and the design agency. So make sure to also look out for an agency that values open communication, seeks input from your team, and is willing to understand your brand’s unique identity and goals.

We understand that open communication can fall short in a lot of scenarios, as we’ve heard from some of our audience in the past because designers and developers have their hands full.

However, at Urban Effect Media we take a different approach, as we do this with the aid of our project, operations & support team because we understand that a collaborative approach, fueled by cross-stakeholder communication ensures that the final design reflects your vision, goals and objectives – allowing you to fully benefit from our agency’s expertise.

We recently had one of our clients who completed a Fintech website project with us appraise our ability and willingness to see things from the client’s perspective and turn those ideas into reality. In the words of this fintech executive, he describes it as really impressive.

You can read the full review here.

4. Tailored Design Solutions

Every business is unique, and generic solutions rarely lead to optimal results.

A successful design agency will take the time to understand your specific business challenges, target audience, and long-term objectives.

So be sure to choose an agency that offers custom, tailored design solutions that align with your brand’s mission, goals, and values while also resonating with your audience’s needs.

5. Emphasis on Brand Identity

Consistency in branding across all touchpoints, including your website is crucial for brand recognition and maintaining customer trust. That’s why you should partner with a design agency that prioritizes a deep understanding of your brand’s identity, to ensure that the final website design reflects your brand’s personality, core values, and desired positioning in your market.

6. Proven Results and Client Testimonials

When evaluating design agencies, seek evidence of their impact on previous clients’ success.

Look for case studies, testimonials, and client references that demonstrate the agency’s ability to deliver measurable results and positive experiences for their clients.

Real-world success stories are a great way to gain insight into the kind of results an agency delivers, causing you to develop confidence in the agency’s capabilities.

At our design agency, we have different testimonials about the quality of results we deliver shared by real business executives and leaders of organizations and leading businesses here.

7. Focus on Long-Term Growth

A successful website goes beyond the initial design phase. Work with a design agency that emphasizes the long-term growth and evolution of your website. This includes considerations for scalability, ongoing maintenance, and opportunities for future enhancements to adapt to changing market dynamics and customer needs.

The importance of this cannot be overemphasized.

We are currently serving one of our clients with this service. They operate in the Finance and digital economy space and offer global payment solutions for which there is a growing demand. We understand this and are committed to their growth because there is vast room to scale.

With us as their design partner, they have ongoing maintenance and future enhancements for their website sorted, mitigating any future risk of financial losses that could occur in events of sudden website downtimes, that could even potentially affect their brand reputation.

If you would like to get notified when we publish an article highlighting this project as a case study,

We are very intentional with the attention of our email community and can assure you that you won’t be receiving any irrelevant or spam emails from us!

Let’s continue…

8. Clear Communication and Transparency

Transparency and clear communication are fundamental for a productive partnership. A reliable design agency will maintain open lines of communication, provide regular project updates, and be transparent about timelines, costs, and any potential challenges. Our personal belief is that trust is built on transparent and honest interactions and we have gotten a lot of feedback from people who work with us and they validate that we truly practice this.

9. Support and Maintenance

After the website launch, ongoing support and maintenance are crucial for its continued success. A reputable and well-structured design agency should offer you post-launch support, training, and maintenance services to ensure that your website remains secure, up-to-date, and optimized for performance.

And finally…

10. Alignment with Your Business Goals

Ultimately, the design agency you choose should align with your business goals and understand the broader context of your digital strategy. They should be able to translate your business objectives into effective design solutions that contribute to the overall success of your website and your brand.

In conclusion, how successful your website turns out, largely depends on the design agency you select as your partner. By choosing an agency that prioritizes expertise, collaboration, tailored solutions, and a commitment to your brand’s identity and long-term growth, you can be sure that your website will become a powerful asset that drives your business forward.

If you are ready to see your business goals come to life by harnessing the power of impactful website design that drives brand clarity for your business, generates new leads online, and delivers premium user experience to your audience and potential customers then reach out to us today to learn more about how our design agency can partner with you to achieve these goals.

You can do that by filling out our contact form here and our team will be in touch with you to help with all you need.

Remember, the right design agency has the potential to not only enhance your website but also transform your entire digital strategy, positioning you for sustained success in the online marketplace.

We are Rooting for You!

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